FAQ’S

  • Schedule an initial consultation, where we can discuss your concerns, reasons for therapy, determine therapy goals, and create personalized plans. Complete necessary paperwork and assessments prior to beginning therapy.

  • We accept credit/debit cards and Flex Spending Account (FSA)/Health Savings Account (HSA) cards.

  • We are currently accepting private pay clients and have a waitlist for Aetna, Anthem and Optum insurance appointments.

    We recommend contacting your insurance company to determine whether you have out-of-network benefits.

  • Yes. If your plan includes out-of-network coverage, you are welcome to use them.

    We partner with Thrizer, which allows us to submit claims on your behalf, making the process simple and stress-free. If you prefer, we can also provide a monthly superbill.

  • If you have out-of-network benefits, your insurance may reimburse up to 60–80% of each session after you’ve met your deductible.

    Can you check my benefits for me?
    Yes, our team can assist with benefits checker.

    How can I check with my insurance directly?
    Call the Member Services number on the back of your card and ask these:

    • Do I have out-of-network outpatient mental health coverage for telehealth?

    • What’s my out-of-network deductible, and how much have I met?

    • What percentage of psychotherapy sessions is covered?

  • We partner with Thrizer to submit claims on your behalf for a small fee. After your deductible is met, you can either:

    • Pay the session in full and receive reimbursement directly from your insurance, or pay your co-insurance and have Thrizer cover the remaining balance while they wait for the reimbursement from your insurance company.

    • If you prefer to manage claims directly, I’ll provide a monthly superbill you can submit to your insurance company. In this case you’ll pay the session in full at the time of the appointment, then request reimbursement from your insurance company.

    We can talk about this during your free intro call and choose what works best for you.

  • We offer flexible scheduling, please contact us to find a time that works best for you.

  • We work with adult clients living in California.

    In psychotherapy, we work with Individuals with anxiety, depression, grief and loss and the invisible impact of chronic illness.

  • Cancellations must be made at least 24 hours in advance. If you need to reschedule or cancel your upcoming appointment, please reach out to find another time that works for you. Any late cancellations or missed appointments will be charged the cancellation fee.

  • We offer bi-weekly Newsletters with education and updates on mental health. Subscribe to receive our Newsletters.

    We will share current news resources on our social media Instagram.

    We provide on our social bio link free toolkits and seasonal mental health giveaways.