FAQ’S

  • Schedule an initial consultation, where we can discuss your concerns, reasons for therapy, determine therapy goals, and create personalized plans. Complete necessary paperwork and assessments prior to beginning therapy.

  • We offer therapy Mondays through Fridays. We will work on scheduling a time that works best for you.

  • Providing therapy to adult clients living in California.

    In psychotherapy, we work with Individuals with anxiety, trauma, depression, grief, and the invisible impact of chronic health.

  • We are currently accepting clients with Aetna, Optum, and United insurance, as well as out-of-pocket or private pay clients. Please contact us, if your interested to be placed on our waitlist.

  • If you have out-of-network benefits (many PPOs have).

    We partner with Thrizer, the company helps claims and handle the insurance paperwork to make sure you get reimbursed. If you prefer, we can also provide a monthly superbill.

    I cannot guarantee reimbursement from your insurance company and the full fee is required at each session.

  • If you have out-of-network benefits, your insurance may reimburse up to 60–80% of each session after you’ve met your deductible.

    Can you check my benefits for me?
    Yes, our team can assist with benefits checker.

    How can I check with my insurance directly?
    Call your Member Services number on the back of your insurance card and ask these:

    • Do I have out-of-network outpatient mental health coverage for telehealth?

    • What’s my out-of-network deductible, and how much have I met?

    • What percentage of psychotherapy sessions is covered?

  • We accept credit/debit cards and Flex Spending Account (FSA)/Health Savings Account (HSA) cards.

  • Cancellations must be made at least 24 hours in advance. If you need to reschedule or cancel your upcoming appointment, please reach out to find another time that works for you. Any late cancellations or missed appointments will be charged the cancellation fee.

  • We offer bi-weekly Newsletters with education and updates on mental health. Subscribe to receive our Newsletters.

    We will share current news resources on our social media Instagram.

    We provide on our social bio link free toolkits and seasonal mental health giveaways.

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